Client Comments

“Thanks to the NAS team for managing our investment to such a high standard.  NAS provides the detail with such transparency that the layman investor can understand all the management complexities with ease. My accountant has also commented on how timely and accurate our yearly K-1’s are. Most importantly, you make sure the property is managed to insure our monthly distributions are consistent and our real estate investment is preserved.”

“I have been an investor with NAS for the last fifteen years.  It has been the absolute best move my group has made signing up with them.  We have enjoyed and have prospered from this management agreement.  I highly recommend them to all future investors.”

Our family began its relationship with NAS in 2009, a time of great turmoil in the real estate market. Having entrusted a substantial portion of our investment portfolio to NAS, we have benefited greatly from the wisdom, experience and integrity of Karen Kennedy and her staff of highly motivated and dedicated professionals. As we continue to witness the restoration of equity to our investments, we have appreciated how NAS places its clients’ interests above all other considerations with a level of clarity and transparency that constantly reinforces our confidence in their organization.

“I have worked with NAS on several transactions over the last few years and one thing is always consistent; they are true advocates for their investors.  They do a tremendous job preserving the asset to ensure the greatest residual value and cash flow for their clients. It’s always a pleasure to work with the NAS team as they are organized, thorough and just great people to do business with.”

“It really was a miraculous achievement and one that was unthinkable just a few months ago. The successful sale of ITC South orchestrated by NAS was due to the company caring about the interests of the ownership and making the right moves, first by hiring a new leasing company who steadily improved the market awareness of and interest in the property, and then later by entrusting them to find qualified buyers for the property and working diligently to get quick turnaround from all co-owners to unanimously execute on all transactions. The work done by the NAS team and the leasing company they hired undoubtedly saved the property from imminent foreclosure.”

Under Karen Kennedy’s leadership, Santa Monica Physicians Center and my own investment experienced a dramatic increase in value.

The National Asset Services (NAS) team, under the aegis of its President, Karen Kennedy, excels in the field of superb real estate management.  Collectively, they bring highly skilled technical knowledge and experience in the areas of management, building construction, creative negotiating of challenging leases, refinancing and/or sales of commercial real estate.

Most importantly, they have garnered a national reputation as the most competent and trusted name in the industry with real estate brokers, mortgagors, site specific property managers and investors.

NAS took over the management of 300 Four Falls at a time when it was in serious trouble, having been grossly mismanaged for several years of unacceptable vacancy, maintenance problems, deteriorating relationships with the tenants, and with poor communication with the investors.  NAS dramatically provided the reverse with refreshing transparency to our Steering Committee and all investors.  It culminated with the recent, successful sale of this A+ property.

We feel honored and well qualified to recommend NAS, as our entire personal professional career has been in real estate development, investment, and the management of our own properties.

300 Four Falls is a $100 MM plus asset located in Conshohocken, PA.  The asset was sound, but poorly managed.  Ownership chose NAS to take over in hopes of a dramatic, positive change, both for Owners’ sake and for the sake of the asset itself.  NAS exceeded my expectations!

Ownership saw a complete change from reactive management to proactive management.  Within two weeks of taking over, NAS was on top of the issues at the property, everything from deferred maintenance, capital improvement, leases, tenant relations and LENDER RELATIONS.  It was refreshing to have ideas and suggestions coming from the manager (now NAS) on how to start addressing the various issues we were facing at the property, instead of ownership having to bring issues to the attention of management (prior manager).

Being a member of the Steering Committee, I was able to see the NAS philosophy in action and up close.  Karen Kennedy, Carol Scott, Adi Peery and the whole NAS team quickly earned the confidence of the Committee.  They listened to our input, concerns, objectives and ideas.  NAS reciprocated with suggestions of solutions they had seen work, best practices and sound advice.  They did not stop there; they fielded ideas, thought outside the box and researched various alternatives, even unconventional hybrid solutions.  Consequently, the Committee conference calls with NAS were always productive.

300 Four Falls faced unique challenges.  NAS always dealt with each of these issues in a professional, prompt and productive manner.

Karen, Carol, Adi, not only earned the Owners trust as an authority in this industry, but they KEPT that trust!”

My only regret is that we did not hire them sooner.

I’ve been dealing with Karen Kennedy and her company for approximately seven years.  She manages my properties and I really cannot say enough about the job that Karen and her staff do.  The economy has been good and the economy has been bad.  And she’s been there for us, to guide us through the bad times as well as the good times.

As a member of the Steering Committee for 300 Four Falls, I got an inside and detailed look at the work NAS does on behalf of its clients. From the moment it assumed the management responsibilities for the property through the recent sale NAS demonstrated an outstanding ability to navigate simultaneous complex challenges in a professional, diligent, transparent, and most importantly effective manner. Within a very tight timeline NAS successfully identified and addressed several physical maintenance and tenant relation issues which had been impairing our leasing efforts, and as a direct result of this work we were able bring to market a well-maintained and fully leased asset. The team at NAS works hard, works well, and always works with the goal of furthering the best interests of its clients.

“We see many asset managers who come and go and seem to ebb and flow with the ups and downs of the market. But every now and then there comes along a team that sets the standard for the market and becomes a beacon of light and stability for landlords navigating the rough waters of the unforgiving real estate cycle.  Shirlee Kingsley and the NAS team are those top professionals. Shirlee’s expertise and experience cements her firmly in position as best in class, and we have thrived as a top office leasing team in large part due to our successful partnership with her and NAS over the many years”.

In 2013 we hired NAS, within months NAS started to turn the property around and the present and future prospects started to look positive for the first time in ten years.

I’ve been with NAS as a client now for about seven years.  I originally had two tenant-in-common properties, they were originally acquired by the sponsor who was the asset manager and not doing well so we brought in NAS as asset manager.  We have been very happy with what they’ve done for us.  NAS is able to think ahead and see problems and opportunities before they happen.  When it came time to sell one of the properties and refinance the other one, they were absolutely essential in how they were able to carry out these rather complicated tasks.  I’ve been very happy with what they have done for us and would most highly recommend them.

The NAS team members are truly professional people and very caring ones, in addition.  I am on four steering committees, chairing the challenged one that was recently taken under management by NAS.  I believe I speak for all of the tenant-in-common investors in saying, there is no finer management company than NAS.  They went beyond the call of duty in many, many instances to help us.  I wouldn’t hesitate to work with them again or to recommend them to others.

The NAS team is a highly professional, knowledgeable, tenacious, transparent group of people that keeps the owners up to date on all the ups and downs of their property.  I couldn’t ask for a better watchdog & advocate for my property.  They come highly recommended.

Working with Karen Kennedy and the NAS staff has been a breath of fresh air. I get honest, direct and timely answers to all my inquiries. They don’t try and paint a rosy picture, and I know I can depend on the information provided to help me make an intelligent and informed decision.

I own several comercial properties and have known many Asset Managers.  NAS has been the best among them.  They are honest, straightforward, and accurate in their appraisals of situations.  When they commit to doing something, they get the job done just as they said they were going to do it.  And they have been strong and successful in their tenant relations and retention.

When the building was mismanaged by another AM, distributions stopped.  In 2011, I called in NAS and they stabilized the building and got the occupancy rate up to 100%.  This allowed the property to be refinanced in 2012.  I am once again benefiting from a monthly distribution.  I would highly recommend NAS as a first rate Asset Manager.

I have worked with Karen and NAS on many projects in all types of situations – from the easy to the impossible.  I have found that NAS deals with me with integrity and persistence.  If a solution can be found, they have done what is possible to do to find it and implement it.  We have all been learning together in this new world of navigating TIC issues – and NAS is certainly in the forefront of knowledge and solutions.

There are few people in whom I have complete confidence in their knowledge, judgement and integrity, all of which are necessary, if I am to allow them to make decisions that affect my investments.  Karen Kennedy is one of those people who, in this difficult business environment, I place at the top of my list.  She is the real deal, the complete package, and she has chosen very capable people to work with her at NAS.  As the asset manager for 18 of my investment properties, NAS has allowed me to experience increased equity during the past several years.

Based on my experience, I would recommend NAS.  I have found NAS to act with the utmost integrity when fulfilling their role as the Asset Manager for a number of my properties.  They bring a lot to the table, as a result of their broad in-depth experience.  They approach issues with a keen understanding as to the importance of offering up several different options for me to consider.

Having worked in the commercial real estate arena, Corporate Risk Management and Credit and Collections for over 40 years and managing large portfolios across the United States, I can compfortably say that NAS brings a high deree of talent, integrity and diversity to the table as they manage through the complexities involved with the leasing and property management issues that confront them every day.

I have worked with Shirlee Kingsley and Karen Kennedy for more than five years.  NAS gives me peace of mind in knowing that they always have my best interest at heart and they remain in constant communication with me on issues that are significant in nature.  It is a pleasure to work with such competent personnel.

“I have had the pleasure of working with Shirlee Kingsley and the NAS team for over a decade and have been impressed by their professionalism and commitment to excellence when it comes to representing their clients.  Shirlee’s knowledge of the market and the real estate deal process have helped immensely in keeping our contract properties leased.  Shirlee has been creative in the deal process when needed and is available and follows up so we can get things done in a timely manner.   In summary, it has been a privilege to work with NAS and I hope to continue to do so into the future.”

Karen Kennedy and National Asset Services asset manages five of the six tenant-in-common real estate investments I currently own.  I wish Karen and NAS managed all six.  Karen and her staff are exceptionally talented, committed and dedicated.  Karen is of the highest integrity, operates her business with a very high degree of transparency, has business acumen far beyond that of her competitors.  I can’t recommend Karen & NAS more highly.

Our best decision since purchasing Pinecrest was to get NAS on the job working for us to restore stability to our property.  As owners, we should be grateful for their hard work in identifying and solving problems.  We are thrilled to be discussing a one-time disbribution of 2012 profits from Pinecrest.

NAS has done an excellent job for us.  The time devoted and their hard work should begin to pay off and the property can move into a more routine operations mode and not be lurching from crisis to crisis as it has been since January, 2010.  My thanks to NAS for a job well done!

NAS took over the management of PineCrest at a time when the property was experiencing issues due to mismanagement that caused unacceptable vacancy and poor communication with the investors.  NAS worked with the investors to organize refinancing, hire a new property manager and was instrumental in turning the property around with refreshing transparency to all investors, culminating in the recent successful sale of the property.

As probably one of the longest term and largest investors in properties under NAS management, I want to express my appreciation for the high quality of services you have provided.  I’ve closely watched how capably Karen Kennedy and the NAS team have successfully implemented novel approaches to the handling of the various challenges that have arisen over the past few years.  By far, most of these outcomes have been as favorable to me as an investor as could be reasonbly be expected.  I believe these outcomes have been due in large part to the leadership NAS brings to solving problems.  I am thankful for NAS’ continued involvement and valued leadership in the management of my investments.

Alterio A-G Banks – Trustee of the Alterio Banks Living Trust

I think the improved leasing efforts at Parmer McNeil is all due to the NAS team.   The property always had the potential, but lacked guidance.  Everyone’s outstanding efforts proves we made an excellent choice in changing the management & leasing teams.  In just 3 months, the new teams have made tremendous strides in promoting our asset.

My thanks for everyone’s efforts.  As a TIC,  I greatly appreciate the attention this property is now receiving.

The return on our investment would not have been possible without the proactive and transparent management style of National Asset Services.  Despite additional competition that developed in the Denton market, the NAS team identified various opportunities and developed a strategic plan that was successful in enhancing our investment.

Karen Kennedy and the entire NAS team worked tirelessly to make the Chartwell Court refinance a reality. Their management of the property is the best I have ever experienced; they are my safety net!  We spent about two years in court to replace the previous manager and engaging NAS made it all worthwhile. They have that very rare combination of honesty and results. The best thing I can say is that I completely trust her experience and her knowledge, and beyond that I trust her. As far as I’m concerned Karen Kennedy walks on water.

The team you finally ended up with has done an  OUTSTANDING job not to mention the assets that you provided. I can not go without saying that EVERYTHING you have done has more than met my expectations.

The Chartwell Investor Committee highly recommends Karen Kennedy and her team to any investor who wants a trusted partner that treats your investment like their own.

My first experience with Karen Kennedy and her team at NAS happened about 10 years ago when she took over management of the first TIC property, I was invested in. The previous management company was putting very little effort into their work, and this was during the recession with all the problems that entailed. NAS turned everything around and kept everyone fully informed. That property was sold in 2016 at a record high price for the area and I was able to invest in another NAS managed TIC property.